Refurbished Dell Optiplex 7040 SFF Desktop - Intel Core i7-6700 Quad-Core 3.4GHz, 64GB DDR4 RAM, 512GB SSD, HDMI, Windows 10 Pro | Home Office, Business Workstation, Gaming PC, Digital Signage Solution

I've had lots of trouble with this computer. I've had to spend hours with Dell trying to resolve an issue that is intermittent, but very annoying. There were times (random) that the computer simply would NOT wake up. In order to make the thing "wake" I had to do a "hard restart"...meaning I had to unplug the power cord, then unplug every single cable attached to the computer. Then I had to hold the power button in for a at least 30 seconds or more, then plug the power cable back in (but not the other cables) and allow the computer to reboot itself (success with this method was more hit and miss than anything). IF, and it's a big IF, the computer came back working correctly, I would then have to plug everything back in. Many times, after the hard restart, it just came back still in the "sleep" mode and I'd have to start the "hard reset" all over again. One time, it took me 4 tries at "hard restarts" (and a lot of wasted time) before I could get it working again.I spent several hours over three different sessions with Dell. After the second attempt, they just gave up. I then wrote a very nasty message and they finally decided to try to do something about it. I spent $1700.00+ and Dell was perfectly happy to just throw up their hands and say there was nothing they could do and they also refused to stand behind their product. (30 day replacement policy but the problems didn't show themselves until after 30 days!) They didn't seem at all concerned until I sent them a very nasty message telling them what they could do with their garbage products.Finally, and grudgingly, on the third try (each time they remotely took over my computer), they did "something" (I have no idea what), and I have not had that same problem again. I guess Dell isn't interested in fixing issues unless the customer gets irate! Not good quality customer service!There have been other quirks that I have been able to get past, but the quality of the product as well as their support has been "less than impressive"...to say the least.